Delivery Info
BCC includes free shipping on all combination boxes. Half/Whole cow orders are delivered for free within our delivery range, otherwise they can be picked up, Shipping for halves/whole cows is available at an additional cost.
The order is shipped via UPS. The beef is packed in a styrofoam cooler inside of a recyclable cardboard box. We pack it hard frozen and verify the recipient will be home to receive the delivery.
What to expect upon arrival
Customers should expect beef that is cold to the touch, NOT entirely frozen, especially those in 2 day range, as is standard for all meat delivery by mail.
+ It should look and feel like beef that you just brought back from the grocery store. The standard is refrigerated coldness of 38 degrees or colder.
+ Thinner/smaller cuts are likely to have defrosted. They should be still clearly cold to the touch and look appealing.
+ The difference between a slightly defrosted cut and a entirely defrosted compromised cut is that the blood has completely left the entire cut and is pooling at the bottom of the package and the meat has lost its color. This is still likely “usable” but not ideal and not what you paid for. If this happens, please contact us and we will always make it right!
Our Guarantee To You
If you ever receive a package that is not at top quality, we will always make it right. As a company that ships a refrigerated product via mail, we can’t always control what happens in transit. However, we know you’re spending your hard earned money to support our small business. So in the event of an issue, you can be assured that we will either replace any/all affected cuts or refund your order if you’d like. As company policy, we never force customers to pay for beef that they cannot use. We don’t just want the one-time sale, we want to be your trusted provider for years to come.
Can I pick up my combination box order?
You can always request a pickup in the special notes field at checkout. We keep all of our inventory in our freezer in Schulenburg, so please note that if you are wanting to pick up at the ranch, it will extend the wait time a little because we have to bring it back and coordinate a pickup (as opposed to us packaging it and dropping it off with UPS direct from our freezer). Customers who live in Bastrop or right nearby are automatically going to be considered either a pickup or local delivery. Pickups do not decrease turnaround, they slightly extend it.
Combination Box /Beef Quarter Shipping
Free UPS for all Combination Boxes and Beef Quarters in Texas
Arrives at your door (no signature required). We text to confirm the day before that you will be at the address before we ship.
If there is an unexpected delay or your order is damaged in transit, we are always willing to either replace or refund.
Our inventory is stored in Schulenburg and we do not have a farm stand, so we do not generally offer pickup, but you can always request it in the special notes field at checkout. Bastrop area customers can pickup, or we can personally bring it to your door!
Half/Whole Cow Delivery/Shipping
Free in-person delivery to areas within our delivery zone.
Currently this includes Austin & surrounding areas, San Antonio & surrounding areas, and of course Bastrop & Surrounding areas. Contact us if you’re unsure about your address!Free pick up at our Ranch in Bastrop or our office in Schulenburg
Shipping via UPS is available for half/whole customers in Texas for an additional $1.20/lb. Areas outside of Texas will require a custom quote.
